Frequently Asked Questions

MuscliKnot is an AI-powered physical wellness and muscle recovery platform designed to relieve muscle knots, chronic tightness, and myofascial trigger points.

Instead of offering generic stretch routines, MuscliKnot lets you pinpoint the exact anatomical sub-region of your discomfort on an interactive 3D body map. Our AI analyzes your pain intensity, duration, posture habits, and available tools to formulate personalized protocols consisting of targeted stretches, trigger point compression, and mobility exercises.

No. MuscliKnot is not a medical device and does not provide medical diagnosis or treatment.

Our app provides wellness and mobility recommendations for general muscle knots and postural tension. If you are experiencing sudden or severe pain, numbness, tingling, joint instability, unexplained swelling, or suspect a muscle tear or fracture, stop using the app immediately and consult a qualified healthcare professional.

MuscliKnot is available on both major mobile platforms:

• iOS: iPhone and iPad via the Apple App Store.
• Android: Smartphones and tablets via Google Play.

You can use the store badges on our homepage or in the navigation bar to download the app directly.

Yes. When you sign in with your email or social login, your pain logs, assessment records, equipment preferences, and progress tracking synchronize automatically across all your devices in real-time.

Yes! MuscliKnot supports automatic syncing with both Apple Health (on iOS) and Google Fit (on Android). When enabled in Settings, your stretch and recovery sessions log automatically as Mindful Minutes or Mobility Workouts to help you complete your daily health goals.

When you start an assessment, you tap on an interactive silhouette to select where it hurts. Rather than just selecting "shoulder" or "back", MuscliKnot lets you drill down to specific sub-regions:

• Upper trapezius, levator scapulae, or rhomboids for neck and upper back.
• Thoracic spine vs. lumbar erectors for middle and lower back.
• Piriformis, gluteus medius, or IT band for hip and leg pain.
• Thenar eminence or thumb base for desk workers and phone grip fatigue.

The AI then asks targeted questions about symptom duration, pain quality (dull, tight, sharp), and movement restrictions to formulate the most effective recovery routine.

You can record multiple pain hotspots during your assessment session. MuscliKnot understands kinetic chain biomechanics — for example, tight hip flexors often cause lower back pain, and tight pectorals contribute to neck knots. The AI connects the dots and sequences your routine to release both primary and compensating muscles.

Immediately stop the exercise.

A mild stretching sensation or a satisfying "hurts-so-good" trigger point pressure is normal during myofascial release. However, sharp, stinging, electrical, or pinching pain is a warning signal from your nervous system. In the workout player, tap "Too Painful" or "Skip", and MuscliKnot will immediately adjust the remaining routine with gentler alternatives.

At the conclusion of each recovery session, you are prompted to log your post-routine pain score (1–10) and feedback. MuscliKnot compares your historic mobility and discomfort levels, gradually advancing from gentle myofascial release to strengthening and preventative mobility drills as your knots dissolve.

No! MuscliKnot features a vast library of bodyweight-only stretches and self-release techniques that require zero equipment. If you don't own any tools, simply choose "No Equipment" in your profile, and the app will generate routines utilizing walls, chairs, doorways, and manual hand pressure.

If you have recovery gear at home or at the gym, you can toggle any of the following in your equipment inventory:

• Foam Rollers: Smooth, dense, or textured foam rollers.
• Massage Guns / Percussion Massagers: Guided head attachments and stroke speeds.
• Lacrosse / Massage Balls: Single balls, double peanut balls, or tennis balls for deep trigger points.
• Resistance Bands: Mini loop bands and long mobility bands.
• Yoga Blocks & Straps: For assisted range-of-motion stretching.

MuscliKnot dynamically swaps and filters movements based on what you have on hand.

Most routines range between 5 to 15 minutes. You can customize the duration before beginning each session depending on your schedule (e.g. a quick 3-minute desk break or an in-depth 20-minute evening wind-down).

For best results, we recommend performing light stretching and mobility daily. For aggressive trigger point release with massage guns or dense lacrosse balls, give the target muscle 24 to 48 hours to recover between deep sessions.

Yes. Every routine provides a full list of exercises beforehand. You can tap on any exercise card to view high-resolution anatomical diagrams, form cues, recommended durations, and contraindications before starting.

Freemium ($0/month):

• Basic AI pain assessments for common muscle groups
• Standard stretching exercise library
• Essential progress logging

Premium ($9/month):

• Unlimited AI pain assessments across all anatomical sub-zones
• Full equipment matching (foam rollers, massage guns, bands, lacrosse balls)
• Advanced mobility analytics, historical trends, and recovery insights
• Multi-day specialized recovery programs (e.g., Tech Neck Reset, Runner's Knee Relief)
• Priority customer support

You can cancel at any time with no penalties. How you cancel depends on how you originally subscribed:

• Apple App Store (iOS): Open your iPhone/iPad Settings > tap your Apple ID Name > Subscriptions > MuscliKnot > tap Cancel Subscription.
• Google Play Store (Android): Open the Google Play Store > tap Profile icon > Payments & Subscriptions > Subscriptions > MuscliKnot > tap Cancel Subscription.
• MuscliKnot Website: Log in to your account portal, go to Billing & Plan, and click Cancel Plan.

After canceling, you will continue to have full Premium access until the end of your current billing period.

Subscriptions purchased via Apple App Store or Google Play Store are processed and managed directly by Apple and Google, and are subject to their respective refund policies. You can request a refund through Apple's reportaproblem.apple.com or Google Play support.

For billing inquiries related to direct web purchases, please email our billing team at [email protected].

We believe physical recovery should be private. We employ a rigorous Privacy by Design framework:

• All data transmission is encrypted using modern TLS 1.3 encryption.
• Stored assessments and account credentials are encrypted with AES-256 at rest.
• We do not sell, rent, or monetize your health logs, pain symptoms, or biometric data with third-party advertisers or data brokers.

For complete details, please read our Privacy Policy.

You have full ownership of your data. You can delete your account at any time:

• In App: Go to Settings > Account > Delete Account.
• Online: Visit our dedicated Account Deletion Request Page and enter your email address.

Once submitted, all personal identifiers, pain history, and workout logs are permanently erased from our production databases within 30 days.

On the app login screen or web login modal, click "Forgot Password?". Enter the email address associated with your account, and you will receive a secure password reset link within minutes. If you do not see the email, please check your Spam or Junk folder.

If you experience any connectivity or loading hitches, please try these troubleshooting steps:

• Check Connection: Ensure your phone has an active Wi-Fi or cellular data signal.
• Check for Updates: Visit the App Store or Google Play Store to make sure you are running the latest version of MuscliKnot.
• Force Close & Reopen: Swipe up to force close the app from your recent apps switcher, then reopen it.
• Re-authenticate: Log out from Settings and log back in to refresh your authentication tokens.

Make sure system notification permissions are granted for MuscliKnot:

• iOS: Settings > MuscliKnot > Notifications > toggle Allow Notifications ON.
• Android: Settings > Apps > MuscliKnot > Notifications > toggle All MuscliKnot notifications ON.
• Inside the app, check Settings > Reminders to ensure your preferred time and alert frequency are turned on.

Our dedicated customer support team is available 7 days a week. You can reach out directly via email at [email protected]. Please include your account email and your device model (iPhone / Android) so we can assist you quickly.